GDPR Privacy Requests
We respect your privacy. If you are in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data we hold about you.
How we process your request When you submit a data subject access request (DSAR) through our compliance page, our compliance provider, Consentmo, processes only your IP address and email to fulfil your request. For more details, see Consentmo's data processing policy.
Access to personal data
You can use the link below to request a report containing all the personal data we store about you. We will respond within 30 days.
Response time: We respond within one month. If your request is complex, we may extend this period as the law allows, and we will let you know.
Correct your data
If your account information is inaccurate, you can update or correct it via the link below.
Right to be forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this deletes your account, so you will no longer be able to access or use it.
Important: Some information may be kept where the law requires it or for legitimate purposes (e.g. tax, fraud prevention and security).
Manage privacy preferences
You can tailor your experience by choosing exactly which types of cookies and technologies you allow us to use (e.g. enable analytics but disable marketing). You can update these settings at any time.
Withdraw consent
You have the right to withdraw your Shopify marketing consent to tracking technologies at any time. This applies to your future use of our store and stops data collection for optional purposes.
Right to restrict processing / Right to object
You can ask us to restrict or temporarily stop the processing of your personal data in certain circumstances. You also have the right to object to certain types of processing, including direct marketing or processing based on legitimate interests. To make a request or an objection, contact us at:
📧 hello@scandicart.eu
Contact details
For questions about your personal data or privacy rights, contact our data protection officer (DPO) at:
Email: hello@scandicart.eu
Address: Gunderupvej 16, 9260 Gistrup, Denmark
Right to lodge a complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.
