Contact Us

We are here to help before, during and after your order. Contact Scandicart if you need support with an order, a product question, a delivery update or a return request.

Contact information

Trading name: Scandicart

Business name: Nine Labs Aps

Communication address: Gunderupvej 16, 9260 Gistrup

CVR number: 46561023

Country: Denmark

AI Phone support: +45 93702999

Support email:

hello@scandicart.eu  

hello@scandicart.dk


For faster support

Please include the following in your message so we can help you quickly:

- Your order number

- The email address used at checkout

- Product name

- A short description of your question

 

Typical support topics

- Order status and tracking

- Delivery questions

- Returns and refunds

- Product information

- Payment or checkout questions


Response time

We aim to respond to customer messages within 4-12 business hours. For urgent order issues, please include your order number in the subject line.

Contact us